Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not, we are here to help.

1. Eligibility for Returns

You may request a return within 7 days of delivery, provided:

• The product is unused, unopened, and in its original packaging
• The product was received in a damaged or defective condition
• The wrong product was delivered

2. Non-Returnable Items

• Products that have been opened, used, or are no longer in original condition
• Products returned after 7 days of delivery
• Products purchased during a sale or promotional offer (unless defective)

3. How to Initiate a Return

To initiate a return, please contact us within 7 days of delivery:

Email: sales@reflexohomoeo.com
Phone: +91 90 70 83 70 70

Please include your order number, a description of the issue, and photographs of the product (if damaged or defective).

4. Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund
• Approved refunds will be processed within 7–10 business days to your original payment method
• Shipping charges are non-refundable unless the return is due to our error

5. Exchange

We offer exchanges for defective or wrongly delivered products. Contact us at the details above to arrange an exchange.

6. Contact Us

Reflexo Homeo Pvt. Ltd.
Khasra No. 7 Ch, Mndavar Pragna, Bhagwanpur, Haridwar, Uttarakhand – 247661
Email: sales@reflexohomoeo.com | info@reflexohomoeo.com
Phone: +91 90 70 83 70 70
Website: www.reflexohomeo.com